MANAGER, COMMUNITY SERVICES
Updated: Sep 6
$85,000 to $104,000
Children's Mental Health Services in partnership with families and communities promotes the healthy well-being of children and youth through a range of services and supports.
Children's Mental Health Services is the Lead Agency for Child and Youth Mental Health in Hastings, Northumberland and Prince Edward Counties serving children and youth, birth to eighteen years, and their families. Children's Mental Health Services has been accredited by the Canadian Centre for Accreditation in Organizational Standards and in Child and Youth Mental Health. Child and Youth Mental Health is an exciting, challenging and rewarding field, particularly at this time of system transformation. We are looking for a candidate who is driven by a strong desire to create possibilities for change in young lives, and enjoys working in an engaging and collaborative way. We are currently seeking a motivated individual to fill a Manager, Community Services role.
As a leader and innovator, the Community Services Manager will have responsibility for the management of community-based and multi-disciplinary services provided by the organization in the geographic areas of Hastings and Prince Edward Counties. The Community Services Manager will provide clinical leadership and supervision to frontline staff and will be responsible for program development and evaluation along with managing community partnerships. The Community Services Manager will report to the Clinical Director and will be a member of the CMHS Management Team.
Management and improvement of programs and services
Assist with the development and implementation of an annual program plan designed to achieve objectives identified in the service plan of the organization and priorities articulated in the strategic plan;
Determine the mandate, objectives and outcomes for the community/specialized services in collaboration with the management team;
Monitor clinical services provided to ensure quality and recognized best practices;
Participate in an annual program evaluation based on established quality indicators and performance outcomes determined by the organization;
Inform the Clinical Director of any community needs and/or initiatives related to the delivery of children’s mental health services and the promotion of an integrated service system;
Ensure compliance with all relevant legislation and regulations including the Child and Family Services Act, Ontario Human Rights Code, Employment Standards Act and Occupational Health and Safety Act;
Review program policies and procedures to ensure that guidelines are current and comprehensive.
Assist the Clinical Director to develop and implement a risk management plan for the organization.
Facilitate and maintain community partnerships that directly result in enhanced service capacity and improved outcomes for children, youth and families;
Supervision of team
Provide informal and formal supervision to program staff as well as guidance in the resolution of concerns and problems;
Be part of the recruitment and selection of qualified candidate(s) for program staff vacancies;
Ensure that staff have appropriate orientation and training regarding program policies, procedures and practices;
Conduct probationary and annual performance evaluations for all program staff and complete required documentation;
Supervise college and university placement students, if requested.
The Community Services Manager is accountable for:
Exercising leadership in ensuring quality and effectiveness of community services.
Ensuring that the relevant legislation, regulations, policies, procedures and ethical practices are not violated;
Monitoring the financial resources to ensure they are spent wisely and within the approved program budget;
Providing reliable and timely information to the Clinical Director to support the decision making processes of the organization;
Maintaining a respectful, positive and harmonious working relationship with staff;
Ensure that the community services are perceived by the public in a positive manner;
Masters of Social Work, Psychology or Marriage and Family Therapy, as well as additional courses in clinical supervision, management or the administration of human services are required.
Minimum three years of supervisory experience within children’s mental health or other children’s services is preferred.
Excellent written and verbal communication skills.
Computer literacy to support the responsibilities of the position and program requirements.
Excellent demonstrated interpersonal, leadership, time management and organizational skills,
Sound judgement and strong clinical skills,
Direct child and family treatment experience.
Experience in program planning, development and evaluation.
Experience within team development and management, community partnerships, and developing positive working relationships at all levels.
Experience in unionized work environments.
Valid Province of Ontario driver’s license as well as automobile insurance with a minimum liability of one million dollars for business purposes.
Candidates Bilingual in English and French will be given special consideration.
Satisfactory Criminal Record Check (including Vulnerable Sector Screening).
Candidate will be required to be registered with the Ontario College of Social Workers and Social Service Workers.
What we offer:
Extended health and dental benefits
Employee assistance program
Employer matched RRSP or TFSA
Generous paid time off – starting at 4 weeks of vacation per year
Computer purchase program
If you are interested in this exciting opportunity, please submit your resume to:
Children's Mental Health Services values inclusivity and diversity in the workplace. We encourage applicants from diverse backgrounds, and are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (“AODA”). If contacted regarding this competition, please advise the hiring committee member of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.
All applicants are appreciated for their interest and effort in applying, however only candidates selected for interviews will be contacted.